Last updated: Oct 21, 2024
Maharaja Kitchen ("we," "us," or "our") operates the website https://www.maharajakitchen.com/ and provides services, including the delivery of order updates. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with us through WhatsApp or other communication channels.
By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
When you place an order with Maharaja Kitchen, either through our website or at our restaurant, or when you interact with us via WhatsApp, we may collect the following types of information:
- Personal Information: This includes your name, phone number, email address, and any other details you provide to us when placing an order or registering on our website.
- Order Information: Details about the orders you place, including your preferences, delivery address (if applicable), and transaction details.
- Device Information: When you visit our website, we may collect information about your device, such as IP address, browser type, and operating system.
2. How We Use Your Information
We use the information we collect in the following ways:
- Order Processing: To process and complete your orders, including sending receipts, order confirmations, and updates via WhatsApp.
- WhatsApp Communication: With your consent, we use WhatsApp to send you POS receipts, order updates, and other communications related to your order.
- Customer Support: To respond to your inquiries, provide customer support, and address any issues related to your order.
- Website Improvement: To improve our website and services, and for analytics purposes.
- Marketing: We may send you promotional offers, updates about new dishes, or special events via email or WhatsApp. You may opt-out of receiving such messages at any time.
3. How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following situations:
- Service Providers: We may share your information with third-party vendors and service providers, such as WhatsApp or payment processors, who assist us in delivering our services.
- Legal Requirements: If required by law, we may disclose your personal information to comply with any legal obligations or protect our rights and safety.
4. Data Security
We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your data.
5. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: You have the right to request a copy of the personal data we hold about you.
- Rectification: You can request that we correct any inaccuracies in your personal data.
- Erasure: You can request that we delete your personal data under certain conditions.
- Objection: You have the right to object to the processing of your data for marketing purposes.
To exercise these rights, please contact us at info@maharajakitchen.com
6. WhatsApp Communication
By providing us with your phone number and opting to receive communications via WhatsApp, you consent to the use of WhatsApp for sending you updates and receipts related to your order. Please note that WhatsApp is a third-party service and their privacy practices are governed by WhatsApp’s own privacy policy.
7. Third-Party Links
Our website may contain links to other websites or services. We are not responsible for the privacy practices or content of these third-party sites.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically.
9. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
Maharaja Kitchen
- Email: info@maharajakitchen.com
- Phone: +44 02071013747
- Address: Unit 2, 1-3 Kingsley Road, Hounslow, TW3 1PA, United Kingdom
By using our website, you agree to the terms of this Privacy Policy.